Contact Us

Delivery takes up to 5 working days inside Lebanon. The driver will contact you before arriving.

Payment method is cash on delivery (applicable inside Lebanon). Please note that we only accept USD payments.

If you need change, you can mention it at the checkout in the additional information section.

The best way to measure your ring size is using a ring that you already have. For a detailed explanation, you can check the ring size guide. You will find a video to guide you through the process!

We want to ensure your complete satisfaction with your purchase from Clé de Lune.

If the product size is not suitable for you, our return policy offers you the flexibility to make an exchange within 3 days of receiving your order. Please note that alongside the standard $3 delivery fee, $3 handling fee will be added, making the total fee for the exchange $6.

Important notice:

• Items on sale are not eligible for exchange.
• Products that have been used, altered, or damaged after purchase are not eligible for exchange.
• You have the option to exchange the product(s) for other item(s), provided that the total value of the replacement item(s) is equal to or greater than the value of the item(s) you are exchanging.
• If you choose a different item of lesser value, you can’t use the difference to cover the exchange and delivery fees.

If you decide to proceed with an exchange, kindly reach out to our customer support team by sending an email to support@cledelune.com or send us a DM on Instagram @cledelunejewelry, and they will guide you through the process.

Read more about our exchange policy here.

Currently we’re only delivering inside Lebanon. We’re working on our worldwide expansion! Subscribe to our email list to be notified once we’ll be shipping to your location!